Overview
BOODAA warrants that the product you purchase will be free from manufacturing defects under normal use for a lifetime from the date of original purchase. This Lifetime Warranty is provided in lieu of all other warranties, express or implied, and gives you specific legal rights which may vary from state to state or country to country. In the event of a defect in materials or workmanship, BOODAA will provide a one-time free replacement of the product upon verification.
Coverage
- Duration: Lifetime from the original purchase date, non-transferable to subsequent owners.
- Scope: Covers defects in materials or workmanship under normal use. Products are expected to endure regular wear and tear, and users should inspect items periodically for signs of degradation. If a product fails due to a manufacturing defect, it will be replaced at no cost.
- Replacement: A verified claim results in a prompt replacement, typically processed within 2-4 business days.
BOODAA products are designed for durability, and this warranty reflects our confidence in their quality. However, continued use of damaged products is not recommended for safety reasons.
Exclusions and Limitations
This warranty does not cover:
- Damage from accidents, misuse, abuse, modifications, or improper care.
- Normal wear and tear, including fading, fraying, or degradation from exposure to elements.
- Products used beyond their intended purpose or without following provided instructions.
- Any alterations to the product that void the warranty.
BOODAA is not liable for incidental or consequential damages arising from product use or failure. Claims must be filed within 30 days of discovering the defect.
Registration Requirements
To activate your Lifetime Warranty, registration is required. Visit boodaalife.com/pages/register-your-lifetime-warranty and provide your order details, personal information, and contact info. Benefits include:
- A 15% discount code for future purchases.
- Entry into a weekly giveaway for select products (U.S. customers only; winners notified via official email).
Registration data may be used for marketing per our Privacy Policy, but unsubscribing from emails does not affect warranty status.
Claim Filing Process
- Submit your claim online at boodaalife.com/pages/file-a-claim.
- Include your order number, a description of the issue, and evidence (e.g., photos or videos of the defect).
- Return the defective product to: BOODAA, [Insert Address, e.g., 30746 Wealth St., Murrieta, CA 92563 or a fictional one if needed].
- Upon approval, a replacement will be shipped. BOODAA is not responsible for lost or damaged returns during shipping.
Processing takes 2-4 business days. For defects, reasonable return shipping costs may be reimbursed after verification.
Integration with Return and Shipping Policies
- Standard Returns: Within 30 days for unused products in original condition; customer pays return shipping, refund covers product cost only.
- Defect Returns: File a warranty claim first; initial shipping paid by customer but reimbursable if defect confirmed.
- Shipping for Replacements: Handled by BOODAA; original shipping fees are non-refundable.
For full details on returns and shipping, see boodaalife.com/pages/terms-of-service.
Legal Notes
This policy complies with applicable consumer protection laws and may vary by jurisdiction. Retain your purchase receipt as proof. BOODAA reserves the right to modify this policy; changes will be posted on boodaalife.com.
If you have questions, contact us at info@boodaalife.com.